Xenophon On Reputation And Issues Management
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Selig Should Be "Irate" at MLB's Rigidness Instead of Mets
Major League Baseball commissioner Bud Selig is irate with the New York Mets because the team had the audacity to want to honor the 9/11 first responders, much as it did 10 years ago when the players wore FDNY and NYPD hats. He...
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Different Communications Game Plans for the Arizona Immigration Law
Politics and religion has proven a volatile mix over the years – but now sports and politics is fast becoming an explosive cocktail. As we’ve seen, Arizona’s new Immigration law has divided people, with a Pew Research poll showing 59 percent of Americans support the law while 32 percent oppose it.
While individual...
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The Muzzle Doesn't Work in Social Media
Clients often ask us how they should respond to negative comments online. Do you engage? Does responding elevate the claim being made and possibly make a small issue bigger? If the comment is on your Facebook page – do you just delete it? If it’s on a third-party Web site, should you report it or ask for it to be removed?
There are no hard-and-fast answers -- you need to assess situations on a case-by-case basis. But, in every situation, you want to avoid being heavy-...
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Praise For Xenophon
“The last time we worked together, Xenophon helped produce a strategic plan that ultimately transformed a bankrupt technology company with a stock option probe into a successful $2.1 billion acquisition.”