Xenophon Crisis Response Team News

Getting Back to Work

Getting Back to Work is an ongoing XenSights blog series on emerging from the COVID pandemic.

Coronavirus Crisis Communication Team Leadership

Dr. David Hamer
Chief Medical Officer

Dr. David Hamer

David A. Fuscus
CEO & President

David A. Fuscus

Mark Hazlin
Senior Vice President

Mark Hazlin

Vice President

Jennifer Lay

Managing Director

Bob Brady

Dr. David Hamer

Chief Medical Officer

Dr. David Hamer

Davidson Hamer, MD, FACP, FIDSA, FASTMH, FISTM is a Professor of Global Health and Medicine at the Boston University School of Public Health and School of Medicine, and Adjunct Professor of Nutrition at the Tufts University Friedman School of Nutrition Science and Policy. Dr. Hamer, a board-certified specialist in infectious diseases with a particular interest in tropical infectious diseases, has extensive field experience in neonatal and child survival research including studies of micronutrient interventions, maternal and neonatal health, malaria, pneumonia, and diarrheal diseases. During the last 20+ years, he has supervised and provided technical support to more than 50 studies in developing countries that evaluated interventions for improving neonatal survival, improving access for pregnant women to emergency obstetrical care, treatment and prevention of malaria, HIV/AIDS, micronutrient deficiencies, diarrheal disease, and pneumonia. Dr. Hamer received a MD from the University of Vermont College of Medicine and a BA in biology and French from Amherst College. He is a Fellow of the American College of Physicians, Infectious Diseases Society of America, American Society of Tropical Medicine and Hygiene, and the International Society of Travel Medicine. Dr. Hamer currently has active projects in Bangladesh, Zambia, South Africa, and the United States. Major current projects include neonatal sepsis prevention using prebiotics and probiotics in Bangladesh; using community health workers to improve early childhood development in rural South Africa, antiretroviral adherence among congenitally infected HIV-positive children in Lusaka, Zambia; and a scaled-up evaluation of community-based mothers’ groups for improving early child development in rural Zambia. In addition, Dr. Hamer is the PI for the GeoSentinel Surveillance Network, a global network of 70 sites in 31 countries that conducts surveillance of emerging infectious diseases using returning travelers, immigrants, and refugees as sentinels of infection (www.istm.org/geosentinel).

David A. Fuscus

CEO & President

David A. Fuscus

David A. Fuscus is CEO and president of Xenophon Strategies, a highly focused public relations firm serving many of the world’s largest companies and organizations. Founded in 2000, Xenophon has key practices in public affairs, public relations, reputation management, crisis communications and government affairs. Xenophon represents clients from the United States, Canada, Europe, Asia and Central Asia. 

Xenophon Strategies is the Washington, D.C. member firm of the Public Relations Network. PRGN has 50 agencies around the world include every key country in the Americas, Europe and Asia. PRGN members are selected and vetted by the network and invited to join, thus ensuring the highest standard of quality. 

“David is immensely talented. He is loaded with strategic management skills and grounded with a down-to-earth realism that allows him to tackle the toughest of problems,” said Jim Clark, the head of Public Policy at the American Society of Association Executives. 

Prior to his tenure at Xenophon Strategies, Mr. Fuscus was Vice President of Communications for the airline industry’s trade association, the Air Transport Association. In this position, he was responsible for developing and implementing overall airline industry communications efforts, was a key political strategist for the ATA and served as the airline industry’s chief spokesperson. 

Mr. Fuscus also has enjoyed a successful career in politics. He was Deputy Chief of Staff to Pennsylvania Gov. Tom Ridge where he served as a key political and media adviser to the governor. He was also the Deputy Director of Ridge’s first election campaign and transition committee. 

Prior to his tenure with Gov. Ridge, Mr. Fuscus spent nine years working in Congress as Director of Public Affairs for the House Transportation and Infrastructure Committee and as Deputy Chief of Staff and Press Secretary to Congressman William F. Clinger. Mr. Fuscus has managed numerous political campaigns and continues to serve as a media and political adviser to politicians and business leaders alike. 

“David is one of the finest PR and public affairs professionals in business today,” said Rick French, CEO of French/West/Vaughan, “When our clients need help strategizing how best to reach key decision makers… David is the first person we call.” 

Mr. Fuscus is heavily involved in crisis communications and has worked with the media on major national and international crises, including representing the airline industry following the 9/11 terrorist attacks and playing a key communications role in eleven major airline accidents. He has worked on thirteen major hurricanes that have hit the United States including Hurricane Katrina. 

Public relations and public affairs campaigns designed by Mr. Fuscus have won numerous awards, including the Public Relations Society of America Silver Anvil Award, the Thoth Award for Best External PR Campaign and the Thoth Best of Show Award for the year’s top public relations campaign. 

Mr. Fuscus is a former member of the Board of Directors of the public relations industry’s trade association, the PR Council.  

Mark Hazlin

Senior Vice President

Mark Hazlin

Mark Hazlin has planned and executed strategic communications for some of the most recognized clients in the country on some of the toughest issues challenging organizations today. He is an expert at identifying solutions to help clients communicate better. From digital media to traditional public relations, Mr. Hazlin works to use all of the existing and emerging tools to craft effective and impactful campaigns. 

During his career, he has represented Airbus, JFK International Airport, the U.S. Army TARDEC, The Salvation Army, the Midwest ISO, Shell Oil Company, Texaco, WorldCom, Excite!, New York University, NBA Entertainment, Pepsi, and others. He led the team that won the 2018 Golden Award for Reputation and Public Affairs from the Public Relations Global Network, as well as the Silver Award for Communications to Millennials. In the past, he also received awards in digital communications, integrated marketing and satellite media tours from the Public Relations Society of America. 

At Xenophon, he is one of the senior leaders in the company’s public relations practice, managing teams and ensuring the agency delivers the exceptional customer service for which it is known. 

Prior to Xenophon, he worked as a journalist, writing stories on a broad range of topics for USA Today, Forbes.com, PRWeek, Orlando Sentinel, New York Resident and other local and national media outlets. 

Also, he spent eight years in public relations, at firms in Washington and New York City including The Marino Organization (TMO) and Dan Klores Communications (DKC, formerly Dan Klores Associates). From 2001 to 2003, he was vice president at TMO, a boutique communications agency specializing in media relations. There he was the primary day-to-day account manager for the team that helped unveil the new, $1.4 billion Terminal 4 at JFK.  

In 1998, he co-founded DKAi, the new media division of Dan Klores Communications, and led multiple account teams during the dot-com boom. He began his career at DKC in 1996, focusing on account support and pitching and placing stories in local and national media. 

Mr. Hazlin earned a master’s degree in Journalism from New York University in 2004, and graduated from Boston College in 1996, with a bachelor’s degree in English and Political Science. He lives in Herndon, Virginia, and works in Xenophon’s Washington, D.C., office. He has been with Xenophon for 14 years. 

Vice President

Jennifer Lay

Jennifer joined Xenophon Strategies in 2010 after spending eight years at a Nashville-based PR firm.  There she honed her skills in media relations, crisis communications, reputation management and integration of communications services for consumer-based clients such as, Metropolitan Nashville Airport Authority, Saint Thomas Health System, the leading faith-based health care system in Tennessee, Psychiatric Solutions Inc., formerly the largest provider of behavioral health care in the U.S., Bridgestone Americas, Inc., Johnston & Murphy and Jack Daniel’s. 

Specially for MNAA, Jennifer provided crisis communications surrounding an American Airlines plane diverting to the airport when a note claiming a bomb threat was found onboard. To intensify the matter, Air Force One, carrying President Bush on a trip, flew into the same Nashville airport earlier that day. As new communications staff were hired, Jennifer coordinated and facilitated numerous media tours and deskside briefings as well as conducting media trainings. Jennifer also oversaw the design and production of collateral materials, interactive and broadcast services ensuring brand consistency for MNAA’s new logo, TV commercial highlighting major airport renovations and expansion, and seasonal travel ad campaigns.   

In addition, Jennifer strategized, planned and executed numerous, award-winning PR campaigns on a local, regional and national level for nonprofits, aviation and food industries.  

 As a vice president at Xenophon Strategies, Jennifer leads various account teams that provide planning and implementation of communications strategy, traditional and social media relations, and crisis communications. Her knowledge of the aviation industry has grown working with clients such as ATR and Air Evac Lifeteam, she has continued her consumer PR expertise with Williams-Sonoma, Inc., and found a passion for the energy industry working with Midcontinent Independent System Operator. 

Jennifer received her Bachelor of Arts in Communications and Information Sciences from the University of Alabama. 

Managing Director

Bob Brady

As a managing director at Xenophon Strategies, Bob Brady provides communications counsel and support for Airbus and other clients in Xenophon’s transportation practice. Mr. Brady’s responsibilities include media relations, social media, and crisis communications work, as well as developing proactive feature stories. Mr. Brady has worked with numerous national media outlets and successfully placed stories in The New York Times, USA Today, Newsweek, Bloomberg, Reuters, Associated Press, NBC News, CNN, MSNBC and elsewhere. This is in addition to his work on numerous local and grassroots public relations campaigns for clients 

While representing Airbus, Mr. Brady has worked on several major events for the aircraft manufacturer that have had a global impact on aviation. Most notably, Mr. Brady worked directly with Airbus staff in the U.S. and Europe to highlight the announcement of Airbus opening its first-ever, U.S.-based manufacturing facility, which had a local and international appeal to it. This not only encompassed the day of the announcement, but a multi-year plan that involved the groundbreaking of the facility, milestones throughout construction and finally, the grand opening of the facility. Throughout various stages and due to the magnitude of the events, Mr. Brady facilitated interviews between Airbus staff and local, national, international and trade media for each of the events, and prepared original social media content. Media that Mr. Brady worked with on behalf of Airbus include The Wall Street Journal, Reuters, Bloomberg, Associated Press, FlightGlobal, The Press-Register (Mobile, AL), and many more. As part of the grand opening of the facility, Mr. Brady helped execute a Satellite Media Tour with the head of Airbus’s commercial aircraft division to promote the event.  

As part of the proactive outreach of the numerous events involving the new Airbus facility, Mr. Brady ensured that Airbus representatives communicated about the positive impact the new facility would have. This entailed not only developing messaging that was geared toward a local impact, but also an international one as well. Messages that Mr. Brady helped Airbus communicate involved local job creation; local and national economic growth; Airbus having manufacturing hubs in the U.S., Europe and China, direct connection to American-based airlines like Delta, JetBlue, and Spirit; and, most importantly, Airbus aircraft could say “assembled in the U.S.”  

Mr. Brady has also provided strategic and crisis communications expertise for the Rail Passengers Association and The Railway Supply Institute. 

Before joining Xenophon in 2008, Mr. Brady worked at the U.S. Transportation Security Administration (TSA), in Washington, D.C., where he was a writer beginning in September 2007. During that time, he drafted correspondence on behalf of TSA in response to questions and concerns raised by members of U.S. Congress, representatives of federal agencies and the general public on a range of issues including airport security and domestic and international air travel. 

Previously, Mr. Brady completed internships with Solomon Friedman Advertising in Bloomfield Hills, Michigan, and Meridian Entertainment Group in Holt, Michigan. Mr. Brady received his bachelor’s degree from Michigan State University with a double major in English and Advertising. He works remotely from Lancaster, PA. He has been with Xenophon for almost 12 years. 

Coronavirus Resources

This Japanese experiment from NHK, Japan’s public broadcaster, shows how easily coronavirus can spread.

FAQ Sheets:

The following includes several Frequently Asked Questions regarding COVID-19 and how employers, staff and the general public can help slow or stop the spread of the virus.

Full FAQ Sheet

Top Line FAQ Sheet

Disinfectants FAQ Sheet

Children FAQ Sheet

Face Masks FAQ Sheet

Key Resources:

Institute for Health Metrics and Evaluation

Washington State University’s Institute for Health Metrics and Evaluation publishes fresh coronavirus projections regularly to show demand for hospital services in each state.

Johns Hopkins University

A good COVID-19 Dashboard produced by the Center for Systems Science and Engineering (CSSE) at Johns Hopkins University (JHU).


An interactive social distancing scoreboard for the U.S., sortable by state.

Harvard T.H. Chan

The Harvard T.H. Chan School of Public Health at Harvard University created the COVID-19 Path Forward website to provide a unified guidance and the latest information on various issues, as well as how to recover and move forward through the pandemic.

Prominent Health Organizations:


The CDC provides guidance to keep people safe with in-depth information, research and news on COVID-19 in the U.S.

CDC Self-Checker

The CDC’s Coronavirus Self-Checker is designed to help people make decisions about seeking appropriate medical care. The system is not intended for the diagnosis or treatment of disease or other conditions, including COVID-19.

World Health Organization

The WHO provides information and updates on COVID-19 for the global population.

Government / Other sites:


Coronavirus.gov offers the latest official information from the COVID-19 Task Force at the White House.

Federal Emergency Management Agency

Information from the Federal Emergency Management Agency on COVID-19 for the public.

Administration for Children and Families

ACF includes resources and information for ACF’s mission-related issues and programs affected by COVID-19.

Health and Human Services

The HHS is the lead federal agency for the COVID-19 pandemic response and provides up-to-date information on the response to the virus.

Customs and Border Protection

CBP is working closely with DHS and other federal, state, and local agencies to support the whole-of-government effort to slow the spread of COVID-19.

Administration for Community Living

ACL provides critical information for older adults and people with disabilities to combat COVID-19.

Federal Aviation Administration

The FAA is taking steps to help address the widespread economic and health effects of COVID-19 on the impact of coronavirus on aviation.


Johns Hopkins University

COVID-19 global cases by the Center for Systems Science and Engineering (CSSE) at Johns Hopkins.

World Health Organization

A comprehensive coronavirus outbreak map with data that details the latest information on a global scale.

The New York Times

A map by The New York Times shows the known locations of coronavirus cases by county within the United States.

The Centers for Disease Control (CDC) is our nation’s health protection agency. Its scientists and disease detectives work around the world to track diseases, research outbreaks, and respond to emergencies of all kinds.

Since its beginning in Reno, Nevada, in 1937, Caesars Entertainment has become one of the world’s most diversified casino-entertainment providers and the most geographically diverse U.S. casino-entertainment company.

Bio-Med Devices designs, manufactures, and markets a complete line of critical care and transportable respirators/ventilators, air – oxygen blenders, ventilation monitors, disposable and reusable breathing circuits, and accessories.

Eldorado Resorts is a leading American hotel and casino entertainment company founded and based in Reno, Nevada that operates 23 properties across 11 U.S. states.

Fareportal combines award winning digital front-end mobile apps and websites integrated with one of the largest traditional travel agencies powered by over 2,300 trained travel agents worldwide.