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Crisis Communication

Apologies 101: How to Apologize

Accepting that something is wrong is hard. Delivering an effective apology is harder. Taking responsibility for a misdeed takes much consideration, planning and authenticity.

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Crisis Communications Crisis Plan Issue Management Media Training Rapid Response

Pray for Damar Hamlin
Crisis Communication

In Wake of Damar Hamlin’s Injury NFL’s Reputation Can’t be Helped

Following the collapse of Buffalo Bills safety Damar Hamlin, the NFL’s reputation is soiled more than ever when it comes to player safety.

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Crisis Communications Crisis Plan Issue Management Rapid Response Strategic Planning

announcing layoffs
Crisis Communication, Media Training

Announcing Layoffs is Never Easy, But Those Impacted Come First

In 2021, Better.com CEO Vishal Garg infamously laid off 900 employees over Zoom and received harsh critique. Unfortunately, not all CEOs have learned from Garg’s missteps and continue to deliver bad news the wrong way, hurting their reputation, as well as their business.

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Crisis Communications Issue Management Media Relations

Clients In The News

Uzbekistan, Open for Business 

Cotton Campaign Boycott Lifted: The human rights revolution you don’t know about but should.

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ESG Issue Management Strategic Planning

Crisis Communication

In 2022, Make Your Organization “Crisis-Ready”  

There are two types of organizations: those who have experienced a crisis and those who will. It is important for all organizations to be “crisis-ready.”

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Crisis Communications Crisis Plan Issue Management Rapid Response Strategic Planning

Clients In The News

Lithuania Leads With 58% Of All Scientists Women

Lithuania is a hub for women’s empowerment and technological advancement, far outpacing the trend in all of Europe and the U.S. Intentional government investment, led to a culture where women not only choose STEM but excel in the field.

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Issue Management Media Relations

Media Relations

Following Podcasters’ Preferences Can Help Pitch Success

Podcasts are a booming market that PR pros can take advantage of, especially if they treat podcasters like reporters.

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Issue Management Media Relations Pitching

Crisis Communication, Media Relations

Don’t Lie to Media: NFL, Packers QB Rodgers Sacked by the Truth

The National Football League, especially NFL MVP and Green Bay Packers quarterback Aaron Rodgers, have been sacked, by the truth, for an incalculable loss of reputation. If the NFL was ever trying to hold players accountable for their vaccination status, Rodgers fumbled that effort with a big public relations taboo: heavily misleading media.

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Crisis Communications Issue Management

climate change
ESG

ESG Strategies Need to Account for Future Climate Change

The environment is the most watched investor issue facing global businesses. There are significant steps companies can take now that will have a material impact on their long-term financial prospects. 

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Analysis Issue Management Strategic Planning

naomi osaka
Media Training

Mandatory Media Obligations in Sports: Are They Needed?

Not everyone is cut out for media interviews. Tennis great Naomi Osaka gave up millions to avoid facing high-pressure questioning.

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Analysis Crisis Communications Crisis Plan Issue Management Media Training

Dr. David Hamer
Back to Work

The Coronavirus Vaccines Explained

Truths about the coronavirus vaccines need to be spread far and wide. Virally, even!

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Issue Management

issue management principles
Crisis Communication

“Monster Hunter” Film Producers Follow Issues Management Principles to Halt PR Crisis

Chinese audiences were offended by the first cut of “Monster Hunter.” Issue management principles helped avert a further PR disaster.

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Analysis Issue Management Rapid Response

Crisis Communication

Xenophon Launches 2020 Hurricane Preparedness Plan Services

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Issue Management Monitoring Rapid Response Storm Tracker

Back to Work

Six Communications Principles to Manage Customer Expectations During the COVID-19 Pandemic 

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Issue Management Strategic Planning

Back to Work

Medical Expertise Is Essential to The C-Suite During COVID-19

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Issue Management

Crisis Communication, ESG, Strategic Messaging

The Importance of Integrity-Driven Public Relations | By David Fuscus

In our industry, we are united by a common truth: reputation is everything. Reputation building – or rebuilding – is what signs the checks. So why is it that the reputation experts have such a hard time maintaining a positive reputation? The answer is simple: integrity.

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Analysis ESG Issue Management Reputation

Crisis Communication

Key Fundamentals of a Crisis Communication Plan

Crisis communication plans are complex, especially without specialized expertise. Start your planning with these four fundamentals from a top crisis firm.

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Crisis Plan Issue Management Strategic Planning

Crisis Communication

Volkswagen Crisis Communication Failures Never End

What Volkswagen did and continues to do wrong regarding its emissions scandal from the perspective of a PR firm that focuses on crisis communication.

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Analysis Crisis Communications Crisis Plan Issue Management Rapid Response Strategic Planning

Media Relations

When Will It Be Safe to Eat Caesar Salad Again?

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Analysis Crisis Communications Issue Management Rapid Response Reputation

19/19

Recent Posts

Location, Location, Location: D.C. is Fundamental to Future of Journalism and PR
What’s the Tea on B2B vs. B2C PR?
A Data-Driven Approach in PR is Key to Influencing Media, Audiences
Apologies 101: How to Apologize
In Wake of Damar Hamlin’s Injury NFL’s Reputation Can’t be Helped

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